How We Use SMS at De Rosa Music Academy

At De Rosa Music Academy, we use SMS (text messaging) to keep you up to date with important information about your child’s lessons.

When We Use SMS

We may send you a text to let you know about:

• Lesson reminders or cancellations.

• Changes to schedules (e.g. a teacher running late or absent).

• Urgent updates (e.g. school closures due to weather).

• Payment reminders, where necessary.

What We Don’t Use SMS For

• We don’t use SMS for marketing unless you have given consent.

• Tutors do not contact parents or pupils directly by text — all messages come from our central system.

• We don’t include sensitive or detailed information in SMS.

Safeguarding and Privacy

• All communication is logged and monitored for safeguarding purposes.

• Your contact details are kept securely in line with data protection laws.

• You can update your details or opt out of SMS at any time by contacting the office.

Why We Use SMS

SMS allows us to get important information to you quickly and reliably, helping to keep everything running smoothly.